At Wanepo, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to process orders, support your experience, and improve our services. This may include:
- Personal Information: Name, email, shipping address, phone number, and payment details.
- Device Information: IP address, browser type, operating system, and other technical data.
- Cookies & Tracking: Data on how you browse and interact with our website using cookies or similar technologies.
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Provide customer support
- Send marketing communications (if you opt-in)
- Improve our website performance and usability
- Comply with legal obligations and enforce our Terms of Service
3. Sharing Your Information
We do not sell or rent your personal information.
We may share data with trusted third parties, such as:
- Payment processors and shipping carriers (to fulfill your order)
- Service providers who assist with site functionality and analytics
- Legal authorities, if required by law
All partners are required to handle your data securely and for limited, specified purposes.
4. Cookies & Tracking Technologies
We use cookies to:
- Personalize your experience
- Measure website performance
- Improve functionality
You can manage cookies through your browser settings. Disabling cookies may affect certain features.
5. Data Security
We use industry-standard practices to protect your data, including:
- Secure encryption for payments
- Access restrictions and data protection tools
- Regular system monitoring
Please keep your login credentials secure. Contact us if you suspect unauthorized use of your account.
6. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
7. Children’s Privacy
Our services are not intended for children under 13. If we learn that we’ve collected personal data from a child, we will delete it immediately. Contact us if you believe this has occurred.
8. Your Rights
You may request to:
- Access or correct your personal information
- Delete your data (subject to legal limitations)
- Opt out of promotional emails at any time via the unsubscribe link or by contacting us directly
9. Policy Updates
This policy may be updated periodically. We will notify you of significant changes via email or a notice on our website. Continued use of our services means you accept the revised policy.
10. Contact Us
If you have questions or requests regarding your personal information, please contact us:
Email: [email protected]